Welcome toiCARE Customer Support
iCARE is more than your typical customer support. It’s a proactive dedication and commitment to satisfying and delighting our customers. You won’t find empty promises or inaccessible support here.
It’s our mission to help customers win the war for talent by delivering best-to-market, pure SaaS solutions and a customer experience second to none.
To have you learn from, grow with and ultimately love iCIMS.
Introducing Learn, Grow, Love:
New to iCIMS?
Dive deeper with walk-throughs, trainings and all iCIMS has to offer its customers.
iCIMS University is the answer to any and all of your platform questions. Watch short Learning Clips to address your frequently-asked questions, read through a Quick Guide PDF or register for a live training session. Whatever your learning preferences, whatever your question, iCIMS University is the answer.
Presented by our Hire Expectations Institute, iCIMS offers bi-monthly webinars and regional customer events to help iCIMS clients make the most out of their Talent Acquisition Platform.
Customer Events: iCIMS’ customer event series is coming to a city near you!
Love iCIMS? Get involved. Become an iCARE Advocate, or participate in other customer initiatives.
Are you passionate about everything HR?
iCARE Advocates are iCIMS customers who are knowledgeable and passionate, not only about the iCIMS Talent Platform, but anything related to HR.